Instagram Update: Company Launches New Resource Center For Users Having Trouble Logging In

Instagram stated on Thursday that it is launching and improving a number of security features designed to keep users’ accounts safe. The social media platform is notably introducing a “hacked” portal where users can report and address account access difficulties. If you have trouble accessing your Instagram account, go to Instagram.com/hacked on any device.

The next step allows users to indicate whether they believe their account has been compromised, they have forgotten their password, they no longer have access to two-factor authentication, or they have had their account disabled. There, they’ll find a list of instructions they can take to reset their password and get back into their account. Users with numerous accounts linked to their information can select which one need assistance.

Besides launching this one location, Instagram is also increasing exposure to a feature that provides numerous account recovery options in the event of a lost or forgotten password. Instagram is testing a new identity verification method this year that allows users to have friends verify their identity if they’ve forgotten their password. Everyone can take use of this possibility now. In the event that you forget your Instagram password, you can designate two of your followers as identity verification contacts.
In addition, Instagram is actively experimenting with new measures to assist prevent hacking before it occurs on the site. Already, rogue accounts flagged by the company’s automatic systems are deleted, but now they’re taking it to the next level.
To help users easily understand if the account they are communicating with is genuine, the business will begin showing the blue verified symbol for verified accounts in additional locations across the platform. Verified users’ blue badges can now be viewed in both Stories and Direct Messages. Also, in the near future, Instagram will begin highlighting them in the Feed.